Setting the link value can solve the issue of " cannot play media in PowerPoint". Step 2: Open the Start dropdown menu in the Video options menu, and choose your preferred option. Step 1: In PowerPoint, click the video, then open the Playback tab from the toolbar. So let’s ensure PowerPoint is set to play the video according to your expectations. You can have PowerPoint play the video automatically or wait for you to click it before it starts playing. Solution 5: Check PowerPoint Playback SettingsĬheck PowerPoint playback settings if you can’t find anything wrong with the video. wmv, along with mp4 encoded with video, are supported.Ĭome to learn about how to convert video formats with UniConverter. In addition to WAV, PowerPoint 2016 supports M4a encoded with AAC audio.įor the video formats, the. It means if using an MP3 file format, you will get the error message, i.e., cannot play media in PowerPoint. Using the supported media versions and formats helps to rule out the error.įor the audio media files, PowerPoint 2010 supports WAV files. One of the important factors that may impose the error, i.e., PowerPoint cannot play media mp4, is media compatibility with device pr PowerPoint. Solution 3: Make Sure the Audio/Video Format Is Supported If still not working appropriately, give them a reinstallation. Step 2: in case of already installed codecs, update them. Installing them will allow the smooth functioning of media files on the device. Step 1: Install the multimedia codecs on your device. But if you already have installed codecs, just update them. If optimizing media compatibility in PowerPoint is not the solution for your problem, then the next efficient solution is to check the codecs, as if you don’t have installed the right multimedia codecs on your computer will lead to the problem of PowerPoint that cannot play media mp4. Still, if the problem is not solved, the actual reason will appear in the dialogue wizard. If the problem is at its initials, the compatibility optimizing wizard will fix it. Step 3: By clicking the option, the media file will be processed by scanning. Step 2: If the media embedded in the slide is incompatible, the Optimize Media Compatibility dialogue box will appear on the screen. In the File menu, select the option of Info. Step 1: Launch PowerPoint and the presentation. So if you are getting an error of PowerPoint cannot play media mp4, then set the media compatibility with the following steps. Your embedded media will not play in PowerPoint unless it is not in a format supported by the office. Media compatibility with PowerPoint is key to all essentials. 8 Methods to Fix the "PowerPoint Not Playing Videos" Issue Solution 1: Set the Media Compatibility Here is the list of potential solutions for fixing the error, i.e., PowerPoint cannot play media mp4. Once you get to know about the reason causing an error on your device, the next step is to opt for a suitable solution. Update, repair, or replace as per the requirements. Sometimes up-gradation issues of Windows media player cause the error, i.e., PowerPoint cannot play media mp4.Always check the slide volume sometimes, it is muted that may confront you with PowerPoint cannot play media mp4.The media files, i.e., audio/video, will not play unless the slideshow option of PowerPoint is on.Always check the system volume, adjust it to the audible level, and then play the media files in PowerPoint.If the media file is working appropriately on other devices, then an issue exists in your device.Try to play them on another device to check if they work at all. Sometimes, due to any background application or software, the operating system cannot play the media files.
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